Data Privacy at Funai
Funai has established a comprehensive privacy program, including a global privacy office and a chief privacy officer, designed to help us respect and protect your data privacy rights. This statement includes both Funai's commitment to and compliance with the European Union – U.S. Privacy Shield Principles and the Website Privacy Statement.
European Union - U.S. Privacy Shield Principles
In compliance with the Privacy Shield Principles, Funai commits to resolve complaints about its collection or use of your personal information. Individuals in the European Union with inquiries or complaints regarding our Privacy Shield Policy should first contact Mr. Yoichi Kanazawa at firstname.lastname@example.org, and Funai will respond within 45 days thereafter.
Funai has further committed to refer unresolved Privacy Shield complaints to the International Centre for Dispute Resolution of the American Arbitration Association ("ICDR/AAA"), an alternative dispute resolution provider located at 150 East 42nd Street, 17th Floor, New York, N.Y. 10017. If you do not receive timely acknowledgement of your complaint from us or if we have not addressed your complaint to your satisfaction, please contact the ICDR/AAA or visit http://info.adr.org/safeharbor for more information or to file a complaint. The services of the ICDR/AAA are provided at no cost to you. Funai commits to binding arbitration at your request to address any complaint concerning its use of personal information and the Privacy Shield Principles that has not been resolved by other recourse and independent mechanisms.
Funai is subject to the investigatory and enforcement powers of the Federal Trade Commission ("FTC") concerning its compliance with the Privacy Shield Principles. Funai will make public any relevant Privacy Shield-related section of any compliance or assessment reported submitted to the FTC if it becomes subject to an FTC or court order based on non-compliance with the Privacy Shield Principles. Funai has liability pursuant to the Privacy Shield Framework for any transfer of personal data to third parties.
Funai Website Privacy Statement
Through this website Funai will collect information that can identify you, such as your name, address, telephone number, e-mail address, and other similar information ("Your Information") when it is voluntarily submitted to us (however, see discussion below about "IP Addresses" if you have a broadband connection). We will use Your Information to respond to requests you may make of us, and from time to time, we may refer to Your Information to better understand your needs and how we can improve our websites, products, and services. We may also use Your Information to contact you and/or provide you with general information about our products and services. We may also enhance or merge Your Information with data obtained from third parties for the same purposes.
Any other information transferred by you in connection with your visit to this site ("Other Information" - that is, information that cannot be used to identify you) may be included in databases owned and maintained by Funai or its agents. Funai retains all rights to these databases and the information contained in them. Other Information we collect may include your IP Address and other information gathered through our weblogs and cookies (see below).
This site may use a technology known as web beacons - sometimes called single-pixel gifs - that allow this site to collect web log information. A web beacon is a graphic on a web page or in an e-mail message designed to track pages viewed or messages opened. Web log information is gathered when you visit one of our websites by the computer that hosts our website (called a "webserver"). The webserver automatically recognizes some non-personal information, such as the date and time you visited our site, the pages you visited, the website you came from, the type of browser you are using (e.g., Windows 2000), and the domain name and address of your Internet service provider (e.g., AOL). We may also include web beacons in promotional e-mail messages in order to determine whether messages have been opened.
This website may use a technology called a "cookie." A cookie is a piece of information that our webserver sends to your computer (actually to your browser file) when you access a website. Then when you come back our site will detect whether you have one of our cookies on your computer. Our cookies help provide additional functionality to the site and help us analyze site usage more accurately. For instance, our site may set a cookie on your browser that keeps you from needing to remember and then enter a password more than o nce during a visit to the site.
This website uses Internet Protocol (IP) Addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet. Generally, an IP address changes each time you connect to the Internet (it is a "dynamic" address). Note, however, that if you have a broadband connection, depending on your individual circumstance, it is possible that your IP Address that we collect, or even perhaps a cookie we use, may contain information that could be deemed identifiable. This is because with some broadband connections your IP Address doesn't change (it is "static") and could be associated with your personal computer. We use your IP address to report aggregate information on use and to help improve the website.
You should be aware that this site is not intended for, or designed to attract, individuals under the age of 18. We do not collect personally identifiable information from any person we actually know is an individual under the age of 18.
Areas of this website that collect Your Information use industry standard secure socket layer encryption (SSL); however, to take advantage of this your browser must support encryption protection (found in Internet Explorer release 3.0 and above).
How to Contact Funai
Personal Information that We Collect Types of Personal Information We Collect: We may request, collect and store personal information about you that includes:
-Your postal address
-Your electronic mail address
-Your telephone number
-Your credit card or debit card information
We may also collect information that is not personal information, such as information about products that you own or would like to buy. Requests for Service: For each service, Funai may ask for personal information so that we may respond to the request for service and fulfill current and future customer support needs. We do not share that information with third parties unless necessary to provide the services you requested.
Product Orders: When ordering products from this web site, you may be asked to provide personal information such as name, postal address, email address, telephone number, and credit/debit card information. We may use personal information to process your order. We do not share that information with third parties except to the extent necessary to complete the order.
Voluntary Customer Surveys: We may conduct business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us improve the products and services we offer and how we provide them to you. Personal information and responses to the survey will remain confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary.
We may take the information we receive from individuals responding to our customer surveys and aggregate it with the responses of other customers to create broader non-personal or aggregated responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We may then use the aggregated information to improve the quality of our products and services and to develop new products and services. This aggregated information may be shared with third parties as it does not contain personal information.
Effect of Providing Personal Information
Funai Does Not Share Your Personal Information
Funai does not rent or sell your personal information for marketing by any third parties on their behalf. Funai does not engage in any form of 'spam' email or unsolicited telemarketing. Your personal information will only be used by Funai and its representatives in response to your requests for assistance or to process your product orders, with the following exceptions:
(1) We may share personal information with a third party (such as a shipping company, a distributor or an Authorized Service Center that repairs Funai products) to provide you with the products or services, including repair services, that you have requested.
(3) We may share Your Information with agents, contractors or partners of Funai in connection with services that these individuals or entities perform for or with Funai. These agents, contractors or partners are restricted from using this data in any wcccay other than to provide services for Funai or services for the collaboration in which they and Funai are engaged (for example, some of our products are developed and marketed through joint agreements with other companies). We may, for example, provide your information to agents, contractors or partners for hosting our databases, for data processing services, or so that they can mail you information that you requested.
(4) Funai reserves the right to share Your Information to respond to duly authorized information requests of governmental authorities or where required by law. In exceptionally rare circumstances where national, state or company security is at issue (such as with the World Trade Center terrorist act in September, 2001), Funai reserves the right to share our entire database of visitors and customers with appropriate governmental authorities.
While we try to protect the integrity and security of our network and systems, we cannot and do not guarantee that our security measures will prevent unauthorized third-parties (often called "hackers") from obtaining personal information without permission. We will use reasonable efforts to protect your personal information on our internal systems, but hackers or other unauthorized persons may obtain access to your personal information without our permission.
The security of your financial information (i.e., credit/debit card information) is important to Funai. We encrypt your financial information in transit between your computer and our computer using the Secure Socket Layer protocol ("SSL") with an encryption key length of 128 bits. Once your financial information reaches us, it resides on a server that is guarded both physically and electronically. Our servers sit behind an electronic firewall and are not directly connected to the Internet.
We do not knowingly collect personal information from children under the age of 18. If a child has provided us with personal information, we ask that a parent or guardian of the child contact us at the phone number or addresses stated above, and if we can find it we will delete that child's personal information.
Cautions and Warnings
Please exercise caution when submitting personal information online. It is your responsibility to maintain the security of your passwords and other financial and personal information. Your usage of th is site constitutes an acknowledgement and assumption of these risks.
Although Funai asks for your personal information on this web site in connection with providing you with products and services, Funai will not ask you for any personal information in any emails. Funai may send you electronic mail messages in accordance with United States law, but you should not respond to any electronic mail messages asking for your personal information, especially if the messages ask for your passwords or credit/debit card information. These messages are often called "phishing," and they are designed to steal personal information for identity theft and other bad purposes.
Funai Corporation reserves the right to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner, effective upon posting the revised version of this policy on this web site.
Your California Privacy Rights
Your California Privacy Rights identifies the practices of Funai Corporation and its affiliates (collectively, "Funai") as they relate to the use and sharing of personal information about California residents collected through this web site.
Under the law of the State of California, California residents who provide personal information via a web site or other online service, such as this web site, may request and obtain from Funai once each calendar year information about the personal information Funai shared, if any, with other businesses for their own direct marketing uses. Where applicable, this information would include the categories of personal information, and the names and addresses of those businesses with which Funai shared personal information for the prior calendar year.